Privacy policy

Privacy Policy

At Zenlio Home, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

When you visit or place an order on our website, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details
  • Order history

Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data
  • Website interaction data

How We Use Your Information

We use your information for the following purposes:

  • Processing and fulfilling orders
  • Providing customer support
  • Sending order confirmations and shipping updates
  • Improving our website and services
  • Preventing fraudulent transactions
  • Communicating promotional offers and updates (if subscribed)

Payment Information

We use secure third-party payment gateways to process payments. Zenlio Home does not store your complete debit card, credit card, or banking information on our servers.

All payment transactions are processed through secure and encrypted systems.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve user experience
  • Analyze website traffic
  • Save customer preferences
  • Provide personalized content and advertisements

You can disable cookies through your browser settings if preferred.

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

However, we may share limited information with trusted third-party partners for business operations, including:

  • Payment processing providers
  • Shipping and logistics companies
  • Marketing and analytics services
  • Fraud prevention services

These partners are only provided the information necessary to perform their services.

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

Customer Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal data
  • Unsubscribe from marketing communications

To make such requests, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. Zenlio Home is not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

Zenlio Home reserves the right to update or modify this Privacy Policy at any time without prior notice.

Any changes will be updated on this page with immediate effect.

Contact Information

Zenlio Home

Email: support@zenliohome.com
Phone: +91 8423927264

Business Address:

H No. 182, Near G.V. Public School
Netaji Nagar, Line Par Bahadurgarh
Jhajjar, Haryana – 124507
India

Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (IST)

Lest update : 27/05/2026